FAQ
Frequently Asked Questions
Here you will find answers to some of the most frequently asked questions about our premium designer products and services. If you need more information, feel free to contact us.
What is Geometree?
Geometree is a designer brand from Cologne offering high-quality interior products such as wall-mounted coat racks and wall brackets. All products are locally manufactured in cooperation with our German partner companies. We focus on outstanding designs with a clear, minimalist style.
Where are Geometree products made?
All Geometree products are made in Germany. We prioritize top quality, regional production, and the use of durable, sustainable materials.
What are the benefits of Geometree products?
Our products are designed to combine aesthetics, functionality, and durability. With easy installation, a 10-year warranty, and sustainable local production, Geometree products are not just designer pieces but also smart, functional additions to your home that bring order and style to everyday life.
How long does assembly take?
Our products are designed for quick and easy assembly in under 10 minutes, with illustrated instructions, a drilling template, and a video tutorial for precise and fast installation.
Do Geometree products come with a warranty?
Yes, we offer a 10-year warranty on all products purchased through our website. This reflects our confidence in the quality and durability of our products.
How much weight can the coat rack hold?
Our coat racks are designed for high load capacity. Depending on the model, you can easily hang over 30 jackets, bags, or coats. Exact specifications are listed in the product description.
Will the coat rack fit in my hallway?
We provide detailed measurements and short installation videos for each product, allowing you to check beforehand whether the rack fits perfectly in your space. We are also happy to advise you on choosing the right size.
What is included in the delivery?
Your package includes everything you need for quick and easy installation: the product in your selected version, high-quality mounting hardware (screws and plugs), a precise drilling template, a step-by-step illustrated manual, and access to a short video tutorial showing how to assemble it in under 10 minutes.
Can I later remove or relocate the coat rack?
Yes, the installation is stable yet reversible. Only small drill holes remain after removal, which can be easily filled. Our Treecado coat rack includes a removal tool for effortless repositioning.
Can I customize the color or size?
On request, we offer custom colors or sizes to perfectly match your interior. Simply contact us to discuss individual solutions.
Are the surfaces scratch-resistant and easy to clean?
All our products have robust, durable coatings that protect against scratches and wear. Cleaning is easy with a soft, slightly damp cloth and no aggressive cleaning agents.
Are the hooks and edges child-safe?
Our products are designed with smooth edges and no sharp corners, making them safe for households with children.
What if I don’t like the product?
If a product does not meet your expectations, you can return it unused and in its original condition within 30 days without any hassle.
How can I contact Geometree?
You can reach us via email at support@geometree.de. We are happy to assist with any questions or requests.